Author Topic: VW's gonna VW. (Read 48020 times)

tortoise · « **on:** May 06, 2017, 06:25:38 pm »

Did a bunch of driving in the rain today.

When I got home I noticed condensation in the passenger headlight. It's since mostly cleared up.

Passenger vs. Driver

rrocket · « **Reply #1 on:** May 06, 2017, 06:30:10 pm »

This is a new car? Unacceptable

tortoise · « **Reply #2 on:** May 06, 2017, 06:43:38 pm »

Yep. And yep.

rrocket · « **Reply #3 on:** May 06, 2017, 06:46:30 pm »

Quote from: tortoise on May 06, 2017, 06:43:38 pm

Yep. And yep.

You going to pitch a fit?

tortoise · « **Reply #4 on:** May 06, 2017, 06:48:43 pm »

I'll send the service advisor an email with photos.

And I'll CC my sales rep.

If I'm not satisfied I'll escalate and/or switch dealers depending on the response.

Serniter · « **Reply #5 on:** May 06, 2017, 06:54:05 pm »

Looks like others on VW Vortex have had this issue:
http://forums.vwvortex.com/showthread.php?7525281-Headlight-condensation-need-some-input

tortoise · « **Reply #6 on:** May 06, 2017, 07:00:58 pm »

Yeah. I saw that. Seems odd that they think it's normal. If it was normal shouldn't both sides do it?

This reply though:

"It's not a problem. If you park in a garage at night now in the winter after being out in the rain, it will just take longer for the condensation to dissipate, that's all."

Jaeger · « **Reply #7 on:** May 06, 2017, 07:14:02 pm »

Normal? I don't think so.

tortoise · « **Reply #8 on:** May 06, 2017, 07:14:41 pm »

rrocket · « **Reply #9 on:** May 06, 2017, 07:23:35 pm »

Normal for FGC denial maybe

That must be real disappointing for you.

tortoise · « **Reply #10 on:** May 06, 2017, 07:26:55 pm »

Well, it's in the manual.

rrocket · « **Reply #11 on:** May 06, 2017, 07:28:41 pm »

But is it fog or droplets?

tortoise · « **Reply #12 on:** May 06, 2017, 07:30:29 pm »

Fog.

And it has cleared up. Despite it being cold and damp.

rrocket · « **Reply #13 on:** May 06, 2017, 07:36:09 pm »

Odd that other carmakers have figured this issue out

HeliDriver · « **Reply #14 on:** May 06, 2017, 08:35:48 pm »

Quote from: stodge on May 06, 2017, 08:13:34 pm

I think I read about this on another forum for a different manufacturer.

Lexus, maybe?

mmret · « **Reply #15 on:** May 06, 2017, 09:16:15 pm »

Quote from: HeliDriver on May 06, 2017, 08:35:48 pm

Quote from: stodge on May 06, 2017, 08:13:34 pm
I think I read about this on another forum for a different manufacturer.

Lexus, maybe?

FAKE NEWS!

Sent from my SM-G930W8 using Tapatalk

EV-Light · « **Reply #16 on:** May 06, 2017, 10:20:42 pm »

Quote from: tortoise on May 06, 2017, 07:26:55 pm

Well, it's in the manual.

Totally weird...! I have never had a car that did that, not even the Jetta.

Sent from my iPhone using Tapatalk

HeliDriver · « **Reply #17 on:** May 06, 2017, 11:01:32 pm »

https://www.carlightblog.com/2014/06/24/fogging-the-ultimate-guide/

tortoise · « **Reply #18 on:** May 06, 2017, 11:24:07 pm »

Thanks for that. It makes sense and like I said, it's now mostly gone. Were it not brand new I'd not even worry about it.

Odd that only one did it though. And I've never seen it before.

I sent them an e-mail and will see what they say. Either way I now have a record of raising the issue.

pi314 · « **Reply #19 on:** May 07, 2017, 09:25:36 am »

Quote from: tortoise on May 06, 2017, 07:26:55 pm

Well, it's in the manual.

There's a similar line in the manual for my for my Fit. So it may be the new normal