Topic: 2020 Subaru Forester....Mechanics didn't know

[Winkwench]

What to do after diagnostic.  Had to send report to Subaru Head Office Tech line. 2 days later, they confirmed what my mechanic originally said: Coolant Bypass Valve (based upon computer code)

Part is $900 !! Labour quoted at minimum 5 hours. I called Subaru Canada because even though out of warranty (+9,000 kms), seems like a serious problem. They wouldn't budge. Dealer discount part and labour 15% but still cost over $1,700.

Now only option is CAMVAP (incredibly rude and condescending woman returned call)....any other suggestions ?

Thanks,
Karen

[ChaosphereIX]

Repair your car, and sometimes it costs a lot of money to do so.

No other advice since you are out of warranty other than maybe find a good indy that could do it for a little less.

I work at JLR, you do not want to know how much some repairs cost for some seemingly small parts. Rear coolant hoses go on your SC V8? SC off, 7+hrs labour.

[quadzilla]

I called Subaru Canada because even though out of warranty (+9,000 kms), seems like a serious problem. They wouldn't budge.

Nor do they have to because you are past your warranty. Also not sure why you think this is a serious problem, stuff break on cars all the time.

Also agree with others as to finding a reliable indy to do the job.

[blur911]

https://www.subaruwarehousedirect.com/oem-parts/subaru-thermo-valve-21319aa010

Is it this?

[dkaz]

Is that like an electronic thermostat or something?

[rrocket]

Is that like an electronic thermostat or something?

That's exactly what it is.

So basically...the thermostat failed.

[PJungnitsch]

Nor do they have to because you are past your warranty. Also not sure why you think this is a serious problem, stuff break on cars all the time.

On a 2020 I'd be super pissed

[ltruong]

Nor do they have to because you are past your warranty. Also not sure why you think this is a serious problem, stuff break on cars all the time.

On a 2020 I'd be super pissed

Yup, that's BS. Car is less than 2yrs.  Time for a 1 star review....lol

[bridgecity]

Although nothing is required out of warranty, on a one year old car I’d be miffed also.

Our MDX was 6 years old when a transaxle seal started leaking. Dealer quoted me $1500 initially, dropped to $1100 after I asked for some goodwill. Acura Canada then refunded me the rest minus $300 through goodwill. I am a repeat Honda customer though.

[rrocket]

Subaru...the FGC of Japanese vehicles!

[EV Dan]

Hit the scrapyards or ... local news 

[quadzilla]

Nor do they have to because you are past your warranty. Also not sure why you think this is a serious problem, stuff break on cars all the time.

On a 2020 I'd be super pissed

Why? I had a part crap out (can't remember which one now) in my first year and just got it fixed at no cost to me.

TBH, I missed the 2020 part and didn't realize this was a new car but the owner did 69,000 km in one year? Should have bought something more fuel efficient. 

[rrocket]

Why? I had a part crap out (can't remember which one now) in my first year and just got it fixed at no cost to me.

Well duh.

Let's see....."No cost to me"  vs $1700+ dollars.

I also wouldn't be pissed if a repair was free.

And WOULD be pissed if it cost me $1700.

[quadzilla]

Why? I had a part crap out (can't remember which one now) in my first year and just got it fixed at no cost to me.

Well duh.

Let's see....."No cost to me"  vs $1700+ dollars.

I also wouldn't be pissed if a repair was free.

And WOULD be pissed if it cost me $1700.

Of course but if you plan on driving 70,000 km / year, you have to be prepared for things like this.  Plus let's not take what a one time poster (so far) says for pricing from a Subaru dealer to be the cost to fix a part.

[rrocket]

^^Oh yea, I agree.

But it also depends on what has failed.

Do I expect a friggen thermostat to get worn out after 1 year/70k?  HELL NO.

Would I be shocked if a wheel bearing or similar moving mechanical part (possibly exacerbated by poor roads) to wear out after 70k?  Probably not.

[2JDM]

Trade it. The used car market is crazy these days. 

[quadzilla]

Do I expect a friggen thermostat to get worn out after 1 year/70k?  HELL NO.

I wouldn't expect it to fail either but happens. Maybe there should be a thread for what failed in my first year of driving my new car.

[rrocket]

Do I expect a friggen thermostat to get worn out after 1 year/70k?  HELL NO.

I wouldn't expect it to fail either but happens. Maybe there should be a thread for what failed in my first year of driving my new car.

Hmmm...for me, the only thing would be the rear differential seal on my 1994 Mustang GT.  So a gasket.

[Gurgie]

So.... car is 9k kms outta warranty as a 2020? More details needed! Subaru has 3yrs, 60,000km bumper to bumper. Did Karen drive 69,000kms in 1yr during a pandemic when most people stayed home?

BS post & we'll never hear another thing.

Sent from my SM-G970W using Tapatalk

[blur911]

It's not included in the:  Subaru Major Component Warranty (60-month / 100,000-km)

COVERED MAJOR COMPONENTS ARE:
ENGINE
Engine block & all internal parts
Cylinder heads & valve train
Oil pump
Oil pan
Timing belts/chain or gears & covers & hydraulic tensioner
Water pump
Flywheel
Intake & exhaust manifold
Engine mounts
Seals & gaskets
Turbocharger
Intercooler