Topic: J.D. Power initial quality study -2023

[EV-Light]

Well well well!! Toyota joined Ford!

https://www.jdpower.com/business/press-releases/2023-us-initial-quality-study-iqs




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[Slow_lane]

This ranking make no sense. There are brands I would not touch with a ten foot pole at or near top of this list.

I have always found this "Initial Quality" study pretty useless.

[Allen]

 

[Blueprint]

Chrysler, almost dead last, Jeep in the middle and Dodge/RAM way up there. Uh-huh.

[JohnnyMac]

This ranking make no sense. There are brands I would not touch with a ten foot pole at or near top of this list.

I have always found this "Initial Quality" study pretty useless.

I feel exactly the same way.  The only people who should care about this stat are people who buy/lease new vehicles and keep them for 24 months or less. 

[Blueprint]

This ranking make no sense. There are brands I would not touch with a ten foot pole at or near top of this list.

I have always found this "Initial Quality" study pretty useless.

I feel exactly the same way.  The only people who should care about this stat are people who buy/lease new vehicles and keep them for 24 months or less.

Interesting to see where Tesla and Polestar rank, although J.D. Power has to dig out the data.

[rrocket]

The IQS stopped being relevant when they started adding OPINIONS on design, technology, etc

Only the dependability studies continue to use nothing by data and not "opinions"

[EV Dan]

Dang! We've been told Buicks will appreciate in value    or maybe NormT is now working for JDP...

[PJungnitsch]

The IQS stopped being relevant when they started adding OPINIONS on design, technology, etc

Only the dependability studies continue to use nothing by data and not "opinions"

That would explain the 'poor sounding horns' and 'cupholders that don’t serve their purpose' categories 

Being as it's likely older people that send these things in, could see technology being a sore point too

https://www.youtube.com/watch?v=u64t_Xib0S0

[Ontariodriver]

Well well well!! Toyota joined Ford!

At least the Toyota, would be reliable. Unless you like sitting in a quality product by the side of the road, then go ahead buy from the most unreliable car company in the world, Stellantis.

[Fobroader]

Initial quality, yayy, it made it from the dealer to my house without catching on fire, oops sorry Hyundai, like who cares about the first 100ft?!?!?!

[WP v3.32]

do they used to get paid by brands? or trying to "protect" domestic?   that ranking doesn't even make any sense at all.

[rrocket]

do they used to get paid by brands? or trying to "protect" domestic?   that ranking doesn't even make any sense at all.

It makes sense when you realize most people don't know jack $hit about cars..and yet now their "opinions" are being weighed in the IQS.

But you your question. No brands don't pay...not the way you think anyways.

The study is done independently..nobody pays for it. It's mailed to regular people who own the cars.

But if brand X comes out on top and wants to say "Best IQS winner" in their advertising, they have to pay JD Power for the privilege of saying so.

[Jaeger]

This ranking make no sense. There are brands I would not touch with a ten foot pole at or near top of this list.

I have always found this "Initial Quality" study pretty useless.

I feel exactly the same way.  The only people who should care about this stat are people who buy/lease new vehicles and keep them for 24 months or less.

Shouldn't everyone care about a vehicle that consistently does poorly in initial quality?

[Gurgie]

Most stupid metric out there... top 3 are Dodge, Ram & Alfa?



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[ktm525]

I want to see a study at 200k kms or 10 years.

[me_2]

I want to see a study at 200k kms or 10 years.

 

[2JDM]

Most stupid metric out there... top 3 are Dodge, Ram & Alfa?



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Too much stock on Stellantis lots, so they had to boost their sales numbers by advertising. 

[EV-Light]

do they used to get paid by brands? or trying to "protect" domestic?   that ranking doesn't even make any sense at all.

It makes sense when you realize most people don't know jack $hit about cars..and yet now their "opinions" are being weighed in the IQS.

But you your question. No brands don't pay...not the way you think anyways.

The study is done independently..nobody pays for it. It's mailed to regular people who own the cars.

But if brand X comes out on top and wants to say "Best IQS winner" in their advertising, they have to pay JD Power for the privilege of saying so.

Wasn’t a problem when Lexus and Toyota were at the top eh?!?!

[emoji1782][emoji1782][emoji1782][emoji1782][emoji1782][emoji1782][emoji1782][emoji1782]

Dodge is at the top for the same reasons Toyota / Lexus had been for a long time - outdated tech and platform tend to be easy to improve over time…

Now that they are sinking into new tech…and modernized approaches, they are experiencing all sorts of headaches.


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[rrocket]

do they used to get paid by brands? or trying to "protect" domestic?   that ranking doesn't even make any sense at all.

It makes sense when you realize most people don't know jack $hit about cars..and yet now their "opinions" are being weighed in the IQS.

But you your question. No brands don't pay...not the way you think anyways.

The study is done independently..nobody pays for it. It's mailed to regular people who own the cars.

But if brand X comes out on top and wants to say "Best IQS winner" in their advertising, they have to pay JD Power for the privilege of saying so.

Wasn’t a problem when Lexus and Toyota were at the top eh?!?!

[emoji1782][emoji1782][emoji1782][emoji1782][emoji1782][emoji1782][emoji1782][emoji1782]

Dodge is at the top for the same reasons Toyota / Lexus had been for a long time - outdated tech and platform tend to be easy to improve over time…

Now that they are sinking into new tech…and modernized approaches, they are experiencing all sorts of headaches.


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You clearly haven't been paying attention. Which isn't surprising.

I started pissing and moaning about the uselessness of the IQS when they started including opinions the first year they did it....years ago. Because "opinions" and anecdotes aren't data.

Prior to that, the sole metric was REAL data. And that data was how many problems/dealer visits occurred within the first 90 days of ownership...and actual useful metric.