We have thick skin, and are prepared to listen.
Hello allI wanted to step into the forum and thank you all for your comments in our little SURU.We did a very local "soft" launch back in November because we wanted to roll out slowly, get feedback and tidy up before our official launch in Toronto at the Interior Design Show on the 20th of January.The comments and criticisms we received were all appreciated, and we've done our best to catch up on all counts. The SURU website now has a detailed specifications page, while additional FAQs regarding electric bike law and limits is also available at the bottom of the page.We priced SURU very competitively, considering that you are buying a vehicle designed AND manufactured in Canada by Canadians. All e-bikes in the market are made in the far east, even if the brands are based in Canada or the US. The ones made in Europe cost north of $8000. SURU also benefits from motorcycle-grade suspension, tires and brakes, so it can actually stop on a soaking wet, leaf covered road on a Nova Scotia spring night. The lighting too is integrated so no one can steal it.As a startup, production specification will change slightly as we steadily upgrade our cycle products. As a motorcycle design professional of 16 years, I've made it a founding principal to follow the Japanese model of continuous improvement. The SURU warranty, our production and design methodology and local manufacturing are all part of our commitment to building trust.Please don't hesitate to contact us if you have any questions or further comments. We have thick skin, and are prepared to listen.Best Regards and Happy New YearMichael UhlarikSURU Inc.
