Ford maintains most customers by brand, Cadillac most improved

The folks over at Polk Automotive have released their list of loyalty awards for 2013 and Ford again returns to the coveted “Overall Loyalty to Manufacturer” and “Overall Loyalty to Make” spots.

The awards, which Polk calls “the only fact-based awards in the industry based on owner loyalty”, are based on actual registrations and lease transaction information in the United States.

 

AWARD CATEGORY AWARD WINNERS
Overall Loyalty to Manufacturer Ford Motor Company*
Overall Loyalty to Make Ford*
Most Improved Loyalty to Make Cadillac
African American Market Loyalty to Make Ford*
Asian Market Loyalty to Make Toyota*
Hispanic Market Loyalty to Make Toyota
Highest Conquest Percent of Registrations Audi
Most Improved Conquest Percent of Registrations Subaru
Non-Luxury Traditional Compact Car Toyota Prius
Non-Luxury Traditional Mid-Size Car Honda Accord
Non-Luxury Compact CUV Honda CR-V*
Non-Luxury Full-Size Half-Ton Pickup Ford F-150*
Non-Luxury Mid-Size CUV Kia Sorento
Non-Luxury Mid-Size SUV Jeep Grand Cherokee
Non-Luxury Traditional Sub-Compact Car Fiat 500
Non-Luxury Mid-Size Van Chrysler Town & Country*
Non-Luxury Traditional Full-Size Car Toyota Avalon
Luxury Mid-Size CUV Lexus RX*
Non-Luxury Mid-Size Pickup Toyota Tacoma
Non-Luxury Sport Mid-Size Car Dodge Challenger
Luxury Traditional Compact Car Mercedes-Benz C-Class
Luxury Traditional Mid-Size Car Mercedes-Benz E-Class
Non-Luxury Full-Size SUV Toyota Land Cruiser
Luxury Compact CUV Acura RDX
Non-Luxury Sport Car Hyundai Veloster
Non-Luxury Compact SUV Jeep Wrangler
Luxury Sport Car Mercedes-Benz SL-Class*
Luxury Full-Size SUV Land Rover Range Rover*
Luxury Traditional Full-Size Car Lexus LS
Luxury Traditional Sub-Compact Car Lexus CT200H
Luxury Mid-Size SUV Mercedes-Benz G-Class
Luxury Exotic Car McLaren MP4
Luxury Prestige Full-Size Car Rolls-Royce Phantom

*Winner from previous model year award




About Mark Stevenson

Mark Stevenson is a former IT professional turned freelance automotive writer and news editor for Autos.ca. He's a member of the Automobile Journalists Association of Canada and former member of the Texas Automotive Writers Association (TAWA). Mark spends an inordinate amount of time on motorcycles and resides in Dartmouth, Nova Scotia with his two dogs - Nismo and Maloo. You can find him on Twitter and Facebook.