June 23, 2014
Porsche ranked highest for initial quality, followed by Jaguar, Lexus, and Hyundai
Entering its 28th year measuring initial quality for new car purchases, JD Power has released the results of their 2014 Initial Quality Study, finding newly introduced technology is continuing to increase the number of reported problems, especially in new models.
The study looks at brands, nameplates, and assembly locations.
For the second consecutive year, Porsche has ranked highest amongst brands, with Jaguar, Lexus, and Hyundai following suit. The top four brands were also the only ones to achieve less than 100 reported problems per 100 vehicles. Scion (140), Mitsubishi (145), Jeep (146), and Fiat (206) were at the bottom of the list. The industry average for 2014 is 116 problems per 100 vehicles sold.
When it comes to top nameplates, General Motors had the most winners with six (Buick Encore, Chevrolet Malibu, Chevrolet Silverado HD, Chevrolet Suburban, GMC Terrain, and GMC Yukon) and Hyundai Motor Company had five (Hyundai Accent, Hyundai Elantra, Hyundai Genesis, Kia Cadenza, and Kia Sportage). Ford Motor Company, Nissan Motor Company, and Volkswagen AG each had three (all Porsches).
Toyota Motor Corporation’s Cambridge, Ontario assembly plant came out on top in the plant assembly line category.
Full graphical details below.