I look for quality of design and manufacture, good driving feel, and superior customer care when researching a purchase.
My first resource is the owners' forums. What are the folks who bought them saying? Are the cars meeting their expectations? What, if anything, has gone wrong? Did the dealer and manufacturer accord them a quantum of respect? Were the issues satisfactorily resolved? Were the resolutions timely and cost-effective? Owners have been reporting worsening Honda quality and customer care for years.
I pour over professional used car reviews. How well a manufacturer's previous offerings stood up in owners' hands is a good predictor of future satisfaction. Chris Chase's excellent used 2003- 2007 Honda Accord review confirms it is not as reliable as its predecessor. Reported issues include:
1. The five-speed automatic transmission has a too-small bearing that can overheat and cause catastrophic transmission failure.
2. The automatic transmission torque converter does not always lock up at highway speed
3. The HVAC/radio display stops working.
4. The CD changers stop working and take CDs hostage.
5. A grunting or grinding noise that occurs as the car is driven away after being parked overnight caused by the anti-lock brake system performing a self-check, deemed
normal by Honda.
6. Prematurely warped front rotors and, in cars with rear disc brakes, rear rotors that rust.
I discount new model reviews. They are typically puff pieces about manufacturer-supplied, specially prepared, non-representative cars. Criticism is constrained. Can the 2012 Honda Accord's transmission really be "tried and true" as the reviewer claims in view of the predecessor model's serious transmission issues?
Recent Hondas have trended to steadily worsening quality. The review would gain credibility if the correspondent spoke to the manufacturer's technical representative about the remedies Honda applied to the previous model's shortcomings and published the information.
Rejecting a car brand with a dubious reputation for quality, reliability and customer satisfaction is a shopper's best defence.
http://www.autos.ca/used-car-reviews/used-vehicle-review-honda-accord-2003-2007