Ended up buying this 2 bike hitch rack with platform. Easy to hook bikes on and off.
We then took the bikes over to Cyclepath in Oakville and had them replace the handlebar stem for a taller ones. We found that we were getting some neck pain with our current hybrid bike setup.
They are very accommodating and our go to bike place since our first encounter with them a few years ago. Some bike places can be pretentious.
They only charged us for the stem not the labour, so I left my Diamond back stem with them since I'd never use it again.