Some places recommend customers return to check after X km.I think it might be 1000 or 500 at Costco.
Quote from: mlin32 on May 04, 2015, 10:17:38 amCall me skeptical of human beings in general, but I always check every single lug nut/stud immediately when I get home when wheels are mounted by someone else, and retorque if necessary. If I'm able to be at the shop (e.g quick tire mounting), I will periodically peek thru the window while my car is being serviced to oversee the process. Once, a shop used an air gun to overtighten the studs on one of the wheels (I couldn't loosen with my torque wrench) and I was back within 24h to politely ask that they do the job properly.I've changed enough wheels on my own vehicles to realize that "stuff happens". The proper procedure is to drive a few km and then recheck the torque, but nobody does. I've twice had wheels I know I tightened down with a torque wrench come loose after a few heat cycles.
Call me skeptical of human beings in general, but I always check every single lug nut/stud immediately when I get home when wheels are mounted by someone else, and retorque if necessary. If I'm able to be at the shop (e.g quick tire mounting), I will periodically peek thru the window while my car is being serviced to oversee the process. Once, a shop used an air gun to overtighten the studs on one of the wheels (I couldn't loosen with my torque wrench) and I was back within 24h to politely ask that they do the job properly.
Uncooperative Accounts Payable departments
IMO, all shops will occasionally drop the ball. It's how they respond that is the important part.
The worst AP we've dealt with are certain Brazilian companies, mining and breweries. They find every excuse to not pay.'Your shipment is on Receiving Hold, so we can't pay the invoice.'Why is it on Receiving Hold, your people signed for it?'We don't know, you'll have to clear it up'Umm, no, it's your people who have it on hold, they never told us about it, or told us why, we'll just put you on Shipment Hold until you're current with your AP.
Quote from: Snowman on May 04, 2015, 10:26:25 amUncooperative Accounts Payable departments This could also be a separate thread topic. Some of the hoops we've had to jump through to comply with US headquartered clients... Been in court once in 25 years to collect on a bad debt and won and even got paid! ($12k).Lifetime tally on uncollected bad debt is about $95k...clients went broke in every case...we were far down the priority creditor list.
Quote from: Northernridge on May 04, 2015, 11:08:08 amQuote from: Snowman on May 04, 2015, 10:26:25 amUncooperative Accounts Payable departments This could also be a separate thread topic. Some of the hoops we've had to jump through to comply with US headquartered clients... Been in court once in 25 years to collect on a bad debt and won and even got paid! ($12k).Lifetime tally on uncollected bad debt is about $95k...clients went broke in every case...we were far down the priority creditor list.Here I am in May and one company owes me $32k already in 2015. I'm just a one man show here
Quote from: tenpenny on May 04, 2015, 10:31:22 amThe worst AP we've dealt with are certain Brazilian companies, mining and breweries. They find every excuse to not pay.'Your shipment is on Receiving Hold, so we can't pay the invoice.'Why is it on Receiving Hold, your people signed for it?'We don't know, you'll have to clear it up'Umm, no, it's your people who have it on hold, they never told us about it, or told us why, we'll just put you on Shipment Hold until you're current with your AP.Most of my SBO friends clain the worst AP to deal with is with a large local (large for NB anyway) company that likes to hold off paying their bills for 90 days.
Quote from: KarlsDarwin on May 04, 2015, 12:53:50 pmQuote from: tenpenny on May 04, 2015, 10:31:22 amThe worst AP we've dealt with are certain Brazilian companies, mining and breweries. They find every excuse to not pay.'Your shipment is on Receiving Hold, so we can't pay the invoice.'Why is it on Receiving Hold, your people signed for it?'We don't know, you'll have to clear it up'Umm, no, it's your people who have it on hold, they never told us about it, or told us why, we'll just put you on Shipment Hold until you're current with your AP.Most of my SBO friends clain the worst AP to deal with is with a large local (large for NB anyway) company that likes to hold off paying their bills for 90 days. I know exactly what you mean, they are in fact one of our top 10 customers. I won't tell you what our terms are with them, because everyone would be jealous, and want to know how we did it.
Actually, I was once told by their head of Purchasing that, 'you know what the payment terms are going to be like, so make sure you build in some financing costs to your price. Just never, never, never, show it or say you do it.'