Author Topic: Thermostat problem  (Read 11518 times)

Offline mjbp

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Thermostat problem
« on: March 14, 2004, 10:59:33 pm »
I bought a Buick Rendezvous CX Plus 2 weeks ago and an engine trouble appear on my panel.  I brought it back to the dealer immediately as the “Engine trouble” sign came out and they found out that the car has a defective Thermostat.  Thermostat broke down for 2 weeks?  I know a “quality” thermostat usually last for 2 to 3 years.  I was not expecting this, because the car was brand new.  I know before the manufacturer released it from the factory they made a massive test for quality and safety.   How come this happen?  I know more of less this will affect the performance of my engine.  If I have this trouble at the early stage what more in the future?  Then I will have to deal with more problems.  

I asked the dealer to replace the car or I will return it.  The dealer told me that if I return the car I will pay more. This is not my fault.  It is a factory defect.  And I don’t want to keep a car that will give me trouble in the future.  And I don’t want to pay anything for replacing or returning the car.  I bought the car because of quality and the manufacturer has a good reputation ??? Is the manufacturer will do something on this?    

Mdxtasy

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Thermostat problem
« Reply #1 on: March 14, 2004, 11:04:42 pm »
One defective thermostat is not an indication that the entire car is defective.  Often times, one single part can be manufacturered with a defect and installed on a perfectly reliable and well built car.  Just get the dealer to fix the problem and continue to drive the car.  You have a comprehensive warranty so just enjoy the new car.  Check this out guys, I just made this up....

"If you expect perfection in life, you will die a failure."

Text description

Sterling

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Thermostat problem
« Reply #2 on: March 14, 2004, 11:06:26 pm »
Relax. No dealer on Earth is going to give you a new car because of a bad thermostat.

A thermostat is a cheap, throw-away item that can fail. That's what the warranty is for. Get a new one put in and enjoy your car.

Offline mjbp

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« Reply #3 on: March 14, 2004, 11:21:41 pm »
It is not perfection it is just Im paying more money and this is what i've got. And what made me so mad i've waited 4 hours for them to fix the car. And told me that i have to return on the next day because they dont have stocks on that kind of parts. What a waste of time!!!  Do you think i will pay more if i return the car?

Mdxtasy

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Thermostat problem
« Reply #4 on: March 14, 2004, 11:48:06 pm »
You have 7 days to get out of a contract.  Otherwise, it's yours.  They will give you a depreciated price of your car so yes, you will lose money.  Why don't you try another dealer?  It sounds like you are more unhappy with the service than the car itself.  

Whenever I have to get my car serviced, I leave it there and I go and do my business.  You can't expect the dealer to wait on you hand and foot.  The dealer did not waste your time, you did by waiting around for it.  Unless you own the dealership, expect to wait, there are other cars that the dealer needs to service.  There are a few posters out here who have paid good money for their car, and not one will tell you they expect their car fixed with a snap of a finger.  You have to be realistic.  The dealer isn't dicking around with you.  Maybe they just don't have the part in stock.  That tells you that the thermostat normally doesn't fail so your problem is an anomoly.  Deal with it.

Sterling

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Thermostat problem
« Reply #5 on: March 15, 2004, 12:20:14 am »
What you mean 7 days to get out of a contract? Can you cite the legislation that provides for that in any province?

Mdxtasy

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Thermostat problem
« Reply #6 on: March 15, 2004, 12:39:30 am »
Upon entering a contract, either party has 7 days to back out of it without cause.  I remember taking that in law class back when I was a pup in University.

Offline duck

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Thermostat problem
« Reply #7 on: March 15, 2004, 04:03:08 am »


Sell the sucker to a private person. A few years ago I bought a new car and a week later the block heater went.  I should have sold it then because the whole damn car fell apart over the next six months.

Failing thermostat means the engine will fail soon.

Rule #1  never buy a new vehicle

Rule #2  buy a five year old vehicle.  you will save money.

Rule #3  buy Japanese vehicles such as Honda, Acura, Lexus, Toyota.

Offline duck

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« Reply #8 on: March 15, 2004, 04:06:17 am »
You spent your hard earned money to buy the vehicle and the dealer don't give a damn about you.  They should have tested the vehicle before they sold it to you.  You paid for Pre-Delivery Inspection (PDI).  Its your money and you should have been treated better.  

Sell the vehicle to a private buyer.

Offline inco

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« Reply #9 on: March 15, 2004, 06:23:01 am »
Well this seems to prove that not all men are created equal. Geez.

I could be more sensitve, but not today.

Offline mjbp

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« Reply #10 on: March 15, 2004, 12:41:38 pm »
Thanks Ducks!  For those who doesn't know the function of a Thermostat this will enlighten you.  

A Thermostat is Regulates the amount of antifreeze to keeps the engine at a constant temperature.  Most U.S. fuel injected vehicles require a 195 degree Fahrenheit thermostat to operate efficiently.  If the engine temperature is too cold, the computer will richen the fuel mixture (add more fuel) to compensate, and if the temperature is too high the engine will overheat and shut down. A thermostat can fail or “stick” due to rust or calcium build up in the cooling system.  

So for my car to build up a rust or calcium for just 2 weeks????? Oh Boy.....

Hey MaDickXy.. opps.. MDXtasy do you work in a dealer?  

Any way about ur comment.

"If you expect perfection in life, you will die a failure."  

I think something wrong here.  I think it is how you made your life and if you consider all the accomplishes in your life are failures.  Then u will die a failure.  

S60

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Thermostat problem
« Reply #11 on: March 15, 2004, 12:47:03 pm »
Find a new dealer/service department,  
nuff said

Mdxtasy

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Thermostat problem
« Reply #12 on: March 15, 2004, 01:03:22 pm »
Thanks Dr. Phil for your enlightening comment.  Such a deep thought.  
Get over the little things buddy...and this "if it rains...the sky must be falling" mentality.  

I'm done here....it's not worth my time anymore.  Enjoy the Buick...it's a good car.

Offline multipath

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« Reply #13 on: March 15, 2004, 01:16:11 pm »
I believe that a thermostat is nothing more than a fancy-schmancy heat sensitive metal spring contraption.  Many of us here know what they do.    So, tell me, how likely do you think that out of thousands of these things manufactured that maybe on one of them, the spring fails, or some other part fails?

To be upset over a thermostat gone in a new vehicle to the point of wanting rid of it seems an extreme reaction.  Now if your engine or tranny blew up and you want rid of the vehicle, that's another story.

As far as checking each vehicle coming off the assembly line, yes they do go through quality control.  It is typically a physical inspection and probably a short running test, basically to see if everything is put together right.  I can easily see that QC might not have turned up a thermostat problem.  (Took me a while on one of my vehicles to notice the thermostat wasn't functioning right).  It doesn't guarantee that nothing will fail - that's what the warranty is for.

If the way you were treated at the dealership is the real issue, find another dealer.  GM has hundreds of them around.

Roadrunner

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Thermostat problem
« Reply #14 on: March 15, 2004, 02:34:04 pm »
What are the odds that the tech will test a NEW thermostat BEFORE it's installed in the Buick? ZIP.

Offline barrie1

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Thermostat problem
« Reply #15 on: March 15, 2004, 05:40:04 pm »
Perhaps if MJ were to ask the dealer they would test it. It is a pretty simple test to do. I think he is overreacting on a large scale for a $10.00 part. Unfortunately these little things happen as long as the dealer repairs it whats the big fuss. Buick builds a really nice vehicle and you should just let them fix it and enjoy it.

Offline duck

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« Reply #16 on: March 16, 2004, 03:00:29 am »
Barrie1  

Where ya living?  A new thermostat costs over $40 bucks.  



Offline duck

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« Reply #17 on: March 16, 2004, 03:03:04 am »
Don't buy American Cars.  Americans are so dumb they failed to change over to the Metric System.  they call themselves super rich and they can't even build a car.  Americans are still  using Fareneight.  Each time I try to repair an American car I have to use both Metric and Standard tools.

Offline decaraficionado

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Thermostat problem
« Reply #18 on: March 16, 2004, 04:10:33 am »
Buick has a good quality reputation? Really? Just because Tiger Woods and Buick are often seen together in ads, doesn't mean the reputation is good. My guess with Buick's "better" reputation than other GM products like Sunfire, is because most Buick buyers are older than average. They are also driven less than average, so they might seem like more reliable than the typical Sunfire. With that in mind, minor defects are acceptable. But then what do I know, I never own a GM before. I can see the concerns and the reason behind it. It's like, if they can't get the basics right, what's the chance of them getting the more important stuff right, like all those fancy computer modules. U see, that's the risk u will have to take for owning this Buick. Buying a car is always risky, it's just a matter of how much risk. Choosing a Buick over other cars like Toyota Highlander or Honda Pilot means taking more risk. This one little defective themostat only increase that risk by a little, a far cry from the additional risk for choosing the Buick instead of the imports mentioned. Not all is lost here though. U have a good amount of warrantee to fall back on. My advice is, after 2 yrs, if there are more defects, sell the car. Learn the lesson: Japanese cars might be expensive, but u usually get what u paid for.

Offline Snowman

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Thermostat problem
« Reply #19 on: March 16, 2004, 07:42:48 am »
Well…..I’m not a GM fan and I have given up on them for the present time. BUT!….Buick is rated higher than Toyota or Honda by JD Powers in recent reports. Can someone help me out here?…I cannot find that specific article…I’m not sure if the age of the drivers has anything to do with this.  
grantsux Snowman
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