The no stress decision would be to do what Tauri13 suggested: get a '14 Rav4. Reliable, good dealer support, and easy to resell if you need to.
First, let me say that my list of cars to drive was in no particular order. I limited my list to only 4 cars because more than that in one day is exhausting and will not be helpful.
Also, I think things are getting a little too 'big' for what Harpster originally stated. It's replacing an Elantra NOT because they need larger, but because it was totalled in a rear-ender and she wants to sit up higher for a feeling of safety. In other words, she is looking for a 'safer' car. I would argue that safety is sort of the priority, and on that basis, there is some detraction from the benefit of the Rav4 given its IIHS showings. Even after the IIHS gave Toyota a break to "make last minute changes for the small-overlap test", it failed MISERABLY. Sure, it's just one test, but I would argue that the others that perform better are safer all-around cars given that most accidents do not occur identically to lab-simulated tests.
In any event, I'm not trying to be a proponent for any one brand. We have discussed the issue of a FWD CUV far too much and I'm pretty sure we almost all universally agreed that for resale reasons alone, they make no sense. With that being said, we know the driver of this new vehicle is "short", is used to an Elantra (though won't drive a Hyundai product again so the Tucson is out), and wants a CUV. I think putting in the Venza, Forester, and CX-5 are not in her better interest given their sizes (or width, which make them drive larger than one would be used to). The Elantra's dimensions are:
178" long
69.9" wide
The CX-5, on the other hand:
178.7" long (good)
72.4" wide (bad)
Crosstrek:
175.2" long
70.1" wide
While ya'll can argue that 2.3" isn't much, I beg to differ. ...and as for the Venza:
189" long
75.0" wide
Let's drop that thought right...meow. Thanks.
Like I said, the Escape, which is the original question in this thread, is a good option. By size, it's the perfect CUV step-up. My concern is for outward visibility, relative safety, and relative reliability. Also, given the vehicle's intended use (commuter <10km each way), the 2.0T will use a lot of gas and the 1.6T is plagued with reliability issues as described herein. I think it should be considered, but I don't think it fits the bill. Imagine paying for maintenance/repairs once the vehicle is out of warranty AND you're still paying monthly for finance payments! Fricken OUCH. I mean, you'll get that with any car, but I somehow doubt that 7 recalls in one year will just 'go away'.
I've tried to be neutral in all of this and not point in any one direction. In MY opinion, the Crosstrek is a great 'step-up-to-CUV' size and will fit the bill otherwise. I think the Rav4 is a decent choice as well, and the CRV keeps earning high 5s from auto journalists this year after it got a new powertrain. So, those are my top 3 choices. I added in the Cherokee because the interior is really well executed and the size is good. I don't like the 9-speed, but tooscoops may have a point about "learned" behaviours and I could be wrong.
So, I don't care which 4 you testdrive, Harpster, but choose 4, don't buy that day, and come back and report about what you think
/rant.