Video update:http://www.youtube.com/watch?annotation_id=annotation_1807065739&feature=iv&src_vid=-eXUnZrykDY&v=iJjxeyC2W8sPorsche's FB notice:Thank you everyone for responding to Mr. Murray's video. We appreciate your passion and our community's drive for excellent customer service. We at Porsche have always sought excellence in all that we do. We know you expect it of us. And when we don't meet that standard, we make every effort to improve. We want you to know we’ve offered to repurchase or replace Mr. Murray’s car, and we hope we can reignite his passion for Porsche.
And when we don't meet that standard, we make every effort to improve.
Quote from: PJungnitsch on April 18, 2014, 04:00:23 pmAnd when we don't meet that standard, we make every effort to improve.Unless it's an IMS issue...