Topic: Its cursed

[sailor723]

Just got off the phone with Acura Customer Relations again (headoffice) - much displeasure was voiced but they're holding firm to the "you gotta let them diagnose" line.

Am I missing something here? Has it already been to the dealer for this problem?  If not, why are you calling Acura Customer Relations? 

[Solstice2006]

Is the system set to auto ?

Not sure if this is a troll question.

No, not a troll question
On some system with speed up and slowed the fan speed to the demand on the system
If you want heat, but the system does not have enough heat , it will keep the fan in low speed until there enough heat

Ok, sorry.

And yes its on auto. Even when the car is warm the fan speed is too low. Its got nice warm air already just not enough of it unless you manually crank up the fan speed.

So how much we talking here?  I prefer manual to auto anyway, so this doesn't bother me....

[mmret]

Success! Thanks to TurfIt's link I was able to do the diagnostic test procedure and indeed it is showing that there is an error condition in the interior temp and humidity sensors.

Its got no reading for either value.

Should be a no questions asked situation with the dealer.

[rrocket]

Success! Thanks to TurfIt's link I was able to do the diagnostic test procedure and indeed it is showing that there is an error condition in the interior temp and humidity sensors.

Its got no reading for either value.

Should be a no questions asked situation with the dealer.

Umm...shouldn't it be no questioned asked either way since it's still under bumper to bumper warranty?

[sailor723]

Success! Thanks to TurfIt's link I was able to do the diagnostic test procedure and indeed it is showing that there is an error condition in the interior temp and humidity sensors.

Its got no reading for either value.

Should be a no questions asked situation with the dealer.

Umm...shouldn't it be no questioned asked either way since it's still under bumper to bumper warranty?

 

Yeah, I 'm not understanding something here. Did you already take it to the dealer once and have them blow you off with the "cannot duplicate the problem" line?

It's under warranty isn't it?  Why jump though all these hoops trying to diagnose it yourself?

[mmret]

I've gotten the "couldn't duplicate problem" line on many of my dozen or so trips. So far they've always acquiesced after careful, detailed explanation of it issue.

Since this one required somethinking about how auto climate control should behave, including taking into account factors like outside temperature, sunlight, etc. I was not optimistic initially that an admission of fault would be forthcoming.

In short, I have little faith in their willingness to work on"non obvious" problems.

[sailor723]

It sounds like in this case a trip to the dealer would have been pretty straight forward. Read the code... install (or order) a sensor.

[mmret]

Yes. Now that I know for a fact the code is there I feel much better.

[Arctic_White]

I've gotten the "couldn't duplicate problem" line on many of my dozen or so trips. So far they've always acquiesced after careful, detailed explanation of it issue.

Since this one required somethinking about how auto climate control should behave, including taking into account factors like outside temperature, sunlight, etc. I was not optimistic initially that an admission of fault would be forthcoming.

In short, I have little faith in their willingness to work on"non obvious" problems.

I agree.  Dealers normally don't care about non-obvious problems and it is often difficult for them to replicate the issues.

Glad this is getting solved for you mmret.  I hope you keep the TL; it's an awesome car!