Topic: My daughter's new Hyundai purchase.

[Cord]

...Honda they said that they had no control or comment about anything that didn't relate to a dealer's dealings in new cars.  The hell it didn't - I've bought 3 new Honda products since then and not one was from that dealer.

Yes, but you still bought their product. Honda couldn't care less which dealer you buy it from. Individual dealer may care but Honda doesn't.

[safristi]

  Ya moving him back 40 years so he can ride a Veloster raptor in Avatar....sweet................can ya fix my golf swing and check out my balls..........i have selected for my Hilton head trip.......... ......

I can move you back - no problem.  

......

[Wheelboy]

Yes, but you still bought their product. Honda couldn't care less which dealer you buy it from. Individual dealer may care but Honda doesn't.

I doubt any car company has any control over the non new car dealings of their franchises.  I got my money back from the cheating service manager and shopped elsewhere. 

[Brigitte]

Thanks B.  I owe ya a big hug.   

It's about time someone gave me some sugar around here!    

[Wheelboy]

It's about time someone gave me some sugar around here! 

These guys not paying you enough attention around here?  Leave the back door open; we'll send Safari around to see ya.   

[richink]

"On NEW car sales.  Hyundai was the first Canadian distributor to bring "ADMIN FEES" to the new car market in 1986 (approx).  About $40. back then.  They started the ball rolling on BS fees.  Currently, what distributor allows "Admin Fees" on new car sales"

Total crap. I remember being with my dad in 1985 buying a car and seeing a $49 admin fee. The budding smart consumer that I was I questioned it. In my days as a rep the fee ranged from $99 on up to $149, not a single customer ever walked over it.

Smart consumers don't nit pick fees and taxes, they look at the bottom line. What's it gonna cost me out the door and do you have the best price?

I do agree with other posters on the etching, nitrogen, rustproofing snake oil doohickeys, extended warranties, insurance, etc... Those are cash cows for dealers. If a dealer ever tried to pull one like that on me saying "it's installed on all of our cars" & hiding it in a total price, I'd be on the horn to the manufacturer's customer service before I even left the dealership. As a former manager in the industry I've fired people on the spot for trying to pull crap like that.

[2latecrew]

Smart consumers don't nit pick fees and taxes, they look at the bottom line. What's it gonna cost me out the door and do you have the best price?
.

Well of course we should not nit pick taxes. Dealers do a lot of things but taxes are not their fault.

Admin fees often ..very often rear their head AFTER you think you have agreed on the bottom line. You negotiate a deal , it gets agreed to by the manager, you shake hands. Then you go to the business office and boom all of a sudden an extra line appears on the bill of sale ADMIN FEE.

I have no problem with the concept of not picking at how they break up the total price. I don't care if they charge 19,900 for the car and 100 for admin or 100 for the Car and 19900 for admin if 20 K is the price I agree to. But if I agree to 20K then I do not expect to see 20100 on my bill of sale.

Even the smartest consumer can't avoid the dreaded "the ADMIN FEE automatically prints out on the bill of sale trick. As the Transport says Rule number 1 "The deal is the deal..you can't change the deal"

[Wheelboy]

My daughter, who's letting her car go back to the lease company, had her AutoVin check done today.  The dude came around to her condo and spent 30 minutes going over the car.  She had some bodywork done yesterday that would never have passed the test - a dented rocker panel and two dents in the trunk lid.  She paid $600 cash for that.  The guy never looked at those two areas and she didn't tell him the work had been done.

He wrote her up for -

A missing key.  She has the fob part but the key is missing.  She's contacting the VW dealer on this.
Various small dents and scuffs - no charge.
Two rear tires (3mm tread left.  I'd warned her of this last week).

The tire issue was interesting.  He said if she did nothing about the tires she'd be nipped for $100 each.  Hmmm, if she got the tires replaced, what the heck could she get for $100? (even used ones, factoring in install & balance).

I checked the 1010 Tire website and $99.99 was their cheapest tire.  She decided that buying tires, plus tax, and spending most of the afternoon getting them installed would be worth more than $200 to her.   I'll bet that the lease company would pocket the $200 and sell the car as is.  If she put tires on it, they would not benefit at all but if she didn't put tires on it, they would pocket $200.  Am I right on this?  Maybe she should offer them a deal - $100.

Anyone go through this before?

[articsteve]

I dunno Steve as I haven't bought a new car for ten years.  Are you saying no dealership charges Admin fees?  Would they charge Admin fees on their used cars?  After all, the factory has no control of the non-new car side of a dealership.  Reason I know this - I once got screwed over by a Honda dealer over a repair job and when I phoned Honda they said that they had no control or comment about anything that didn't relate to a dealer's dealings in new cars.  The hell it didn't - I've bought 3 new Honda products since then and not one was from that dealer.

On NEW car sales.  Hyundai was the first Canadian distributor to bring "ADMIN FEES" to the new car market in 1986 (approx).  About $40. back then.  They started the ball rolling on BS fees.  Currently, what distributor allows "Admin Fees" on new car sales

First of all it's important to understand that in Canada and particularly in the USA, the "factory or company" as most ppl put it, is not who is selling your car to the dealer.  That is why in your warranty manual you often see the word "Distributor"; "the Distributor warrants ....".  Consequently, it was the Distributors who introduced "Admin Fees" into the Canadian market.  During the mid 80's, Hyundais in Canada on the retail level were supplied to Hyundai dealers by a Distributor under contract to Hyundai (the manufacturer).  They were the first.  Then slowly it spread.

I believe admins fees are totally gone from new car sales.  Of course used cars are wide open.

However, Distributors for snowmobiles, ATVs, motorcycles, etc. are still heavy into adim fees.   

[vdk]

Why is the middle man necessary?

[2latecrew]

I believe admins fees are totally gone from new car sales.  Of course used cars are wide open.

  

Well Admin fee was pre printed onto the sales from at Subaru when I made the purchase for a friend a year ago. Admin fees are alive and well.

If its not admin fee then its some other clever name or rolled into some other "value package" like a protection and service package that is "mandatory" on every car.

The idea that this type of gamesmanship is gone from new car sales is not anywhere true in my recent experience.

[richink]

I have no problem with the concept of not picking at how they break up the total price. I don't care if they charge 19,900 for the car and 100 for admin or 100 for the Car and 19900 for admin if 20 K is the price I agree to. But if I agree to 20K then I do not expect to see 20100 on my bill of sale.

  That is exactly what I am getting at. In the case of lady leadfoot's SiR, it was an upfront cost and a tax-in monthly payment for the lease, in the case of my Volvo it was a tax-in exchange price with my trade.

He wrote her up for -

A missing key.  She has the fob part but the key is missing.  She's contacting the VW dealer on this.
Various small dents and scuffs - no charge.
Two rear tires (3mm tread left.  I'd warned her of this last week).

Anyone go through this before?

Yup, and in fact back in the day it was the dealers that did the eval's not an independant contractor. I guess the leasing companies got nailed one too many times for dealers or customers trying to pull a fast one "giving back" very obviously damaged vehicles. I remember more than a few instances where I got into pissing matches over bald tires, cracked windsheilds, dinged bodies, stained interiors, etc. Usually with clients NOT repurchasing with us.

Good call on the body work, don't even breathe a word that there was work done.

Find out how much they will nail you vs. replacing the key yourself. Perhaps a re-cut on a key from a wrecker?

Go to a used tire dealer, should be no more than about $80 bucks for both tires installed, maybe lower if you pay cash.