I just wanted to post a brief experience I had with KMS Fine Cars when attempting to purchase a car.
Recently, I put money down and signed the papers for a car from KMS. I called back only to find out that they had sold the car to someone else, and would be keeping my deposit amount. The sales person I was dealing with apologized and assured me that I could get my money back from them. He said he would talk to the owner and call me back that day.
I called him back the next business day and could not reach him. Called back the next business day, he said that the owner was not around and that he would have to call me back the next day. Two business days later I called back and found out that the owner was in Montreal buying more cars, and did not have a cell phone that he could be reached on (yeah, right). Finally, the next business day, I was told to contact the owner directly to get this done. A few days later, I was finally able to get in touch with the owner directly. He yelled at me saying that he would be keeping my deposit and to feel free to get in touch with a lawyer.
Typically, I always buy my cars directly from the official dealerships, and I have had incredibly positive experiences with BMW new and pre-owned deals. I felt like something was a bit fishy when I came across KMS, but given the value of the cars in their show room and how I'm used to the official dealerships, I forced myself to relax about it and move forward with the deal.
I'm not worried about having legal difficulty with this one so no need to provide sympathy or advice. This is just a heads up: if you come across these guys, just walk away and look elsewhere. There's probably a good reason why their cars are parked in their showroom instead of in the hands of buyers or back at the dealerships they were initially purchased from.
** Author edit **
At the request of KMS, the owner's first name was removed from this post.
