Author Topic: The "GM" is starting to show  (Read 7998 times)

Offline sailor723

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Re: The Next Chapter
« Reply #20 on: February 12, 2011, 09:15:57 am »
Man...$350 for a side view mirror...on a 3-4 year old car?  That's a pretty expensive item that doesn't usually crap out so early.  I think you're right..GM quality is starting to rear its ugly head...

The mold for the rear light assembly was done in China.  We had to fix it when it came back from China is was so butchered from their un-skilled tradesmen...

Where you been shopping for your replacement body parts, rrocket? $350 from a DEALER for a replacement mirror sounds about right. I am willing to bet the dealer will ask about the same for a mirror for your Lexus.

***edit** Just for fun, cause I was bored this morning, I called Don Valley North Lexus and asked for a replacement drivers side mirror for a 2006 Lexus IS 350. He couldn't give me and exact price because he needed the VIN number, but including the mirror glass, he said it would be in the $700-$800 range,plus HST.

Maybe he ddin't know because he'd never sold one.  :run:
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Re: The Next Chapter
« Reply #21 on: February 12, 2011, 09:23:39 am »
Man...$350 for a side view mirror...on a 3-4 year old car?  That's a pretty expensive item that doesn't usually crap out so early.  I think you're right..GM quality is starting to rear its ugly head...

The mold for the rear light assembly was done in China.  We had to fix it when it came back from China is was so butchered from their un-skilled tradesmen...

Where you been shopping for your replacement body parts, rrocket? $350 from a DEALER for a replacement mirror sounds about right. I am willing to bet the dealer will ask about the same for a mirror for your Lexus.

***edit** Just for fun, cause I was bored this morning, I called Don Valley North Lexus and asked for a replacement drivers side mirror for a 2006 Lexus IS 350. He couldn't give me and exact price because he needed the VIN number, but including the mirror glass, he said it would be in the $700-$800 range,plus HST.

Give him this VIN: JTHBE262765011697

Offline rrocket

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Re: The Next Chapter
« Reply #22 on: February 12, 2011, 09:53:02 am »
Man...$350 for a side view mirror...on a 3-4 year old car?  That's a pretty expensive item that doesn't usually crap out so early.  I think you're right..GM quality is starting to rear its ugly head...

The mold for the rear light assembly was done in China.  We had to fix it when it came back from China is was so butchered from their un-skilled tradesmen...

Where you been shopping for your replacement body parts, rrocket? $350 from a DEALER for a replacement mirror sounds about right. I am willing to bet the dealer will ask about the same for a mirror for your Lexus.

***edit** Just for fun, cause I was bored this morning, I called Don Valley North Lexus and asked for a replacement drivers side mirror for a 2006 Lexus IS 350. He couldn't give me and exact price because he needed the VIN number, but including the mirror glass, he said it would be in the $700-$800 range,plus HST.

No...it wasn't the actual dollar cost per se...it was that it needed replacing after a mere 3-4 years!!  In my life I have never, ever had a side view mirror go on me, even on the oldest cars I've owned, let alone one 3-4 years old.  I'd be pissed if I had to shell out $350 for something that should last much, much longer.  It's not like a side view mirror is a wear part.....

How many power side views mirrors have you had to replace in your life??  I'm going to guess "none."

« Last Edit: February 12, 2011, 10:04:24 am by rrocket »
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Offline Erik

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Re: The "GM" is starting to show
« Reply #23 on: February 12, 2011, 10:46:46 am »
So your expectation us that no part on any car will ever fail? 

I agree that the bearings and brakes are an issue, but the mirror certainly falls into the ":censor: happens" category with ANY car.
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Offline rrocket

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Re: The "GM" is starting to show
« Reply #24 on: February 12, 2011, 10:53:14 am »
So your expectation us that no part on any car will ever fail? 

I agree that the bearings and brakes are an issue, but the mirror certainly falls into the ":censor: happens" category with ANY car.

No..my expectation is a part as simple and rarely used as a side view mirror should NOT fail. How many sideview mirrors have you had to replace in your life again?  Is it still none?  Any others here ever replace a sideview mirror?

Sure parts fail.  As evidenced by his grab handle falling off.  At least one could imagine, at some point, someone pulling hard on a grab handle causing it to eventually fail.  But a side view mirror....really?  One that you touch almost never.  And it fails?  Make excuses for GM all you want, but this is a part that should almost NEVER fail, and shows the poor quality of GM.  And if you want to file it into "stuff happens", maybe GM should fix it from their pocket as a sign of goodwill.
« Last Edit: February 12, 2011, 10:56:39 am by rrocket »

Offline inco

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Re: The "GM" is starting to show
« Reply #25 on: February 12, 2011, 11:03:39 am »
I'm going to take a wild guess here rorocket and say that while the mirror should not fail, it likely did because it was hit. Perhaps in a parking lot by someone trying to squeeze through the parking space? Or being hit by another vehicle with their mirror?

Something must have jarred it or maybe it was a Monday build and just never glued on properly. ???

Offline rrocket

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Re: The "GM" is starting to show
« Reply #26 on: February 12, 2011, 11:15:41 am »
I'm going to take a wild guess here rorocket and say that while the mirror should not fail, it likely did because it was hit. Perhaps in a parking lot by someone trying to squeeze through the parking space? Or being hit by another vehicle with their mirror?

Something must have jarred it or maybe it was a Monday build and just never glued on properly. ???

It's certainly possible, but I didn't recall him saying that it was hit.  It's usually pretty easy to see a hit on a mirror..scratches, knocked out of position, folded back, etc...


I guess a better question for Erik (or others) is: Given the other issues he's having with the relatively new vehicle, where do you draw the line between "stuff happens" and poor quality?  Are you also willing to write off the other issues he's having as "stuff happens"??

Offline Erik

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Re: The "GM" is starting to show
« Reply #27 on: February 12, 2011, 11:24:19 am »
So your expectation us that no part on any car will ever fail? 

I agree that the bearings and brakes are an issue, but the mirror certainly falls into the ":censor: happens" category with ANY car.

No..my expectation is a part as simple and rarely used as a side view mirror should NOT fail. How many sideview mirrors have you had to replace in your life again?  Is it still none?  Any others here ever replace a sideview mirror?

Sure parts fail.  As evidenced by his grab handle falling off.  At least one could imagine, at some point, someone pulling hard on a grab handle causing it to eventually fail.  But a side view mirror....really?  One that you touch almost never.  And it fails?  Make excuses for GM all you want, but this is a part that should almost NEVER fail, and shows the poor quality of GM.  And if you want to file it into "stuff happens", maybe GM should fix it from their pocket as a sign of goodwill.


I guess we agree to disagree then.

My expectation on ANY vehicle is that ANY part, regardless of how frequently or infrequently it is used, can and does fail. You seem to expect that any part on any vehicle should NEVER fail, and if it does, it should be replaced by the manufacturer. Or is that only a requirement for a GM product? Sounds like an unreasonable expectation to me, but if it works for you....

 Took a quick peak at the SRX part of Cadillac Forums, and it doesn't appear that this is a frequent issue. So it certainly seems to fall into the ":censor: happens" category, from what I can tell.

On my car, the sideview mirrors operate many times a day. Every time the car is placed in reverse they angle down slightly. I know GM at least had that on the passenger side back then.

Offline Erik

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Re: The "GM" is starting to show
« Reply #28 on: February 12, 2011, 11:25:46 am »
I'm going to take a wild guess here rorocket and say that while the mirror should not fail, it likely did because it was hit. Perhaps in a parking lot by someone trying to squeeze through the parking space? Or being hit by another vehicle with their mirror?

Something must have jarred it or maybe it was a Monday build and just never glued on properly. ???

It's certainly possible, but I didn't recall him saying that it was hit.  It's usually pretty easy to see a hit on a mirror..scratches, knocked out of position, folded back, etc...


I guess a better question for Erik (or others) is: Given the other issues he's having with the relatively new vehicle, where do you draw the line between "stuff happens" and poor quality?  Are you also willing to write off the other issues he's having as "stuff happens"??

Already said I didn't. The brakes and bearings are a long time GM issue that should have been corrected AGES ago.

Offline rrocket

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Re: The "GM" is starting to show
« Reply #29 on: February 12, 2011, 11:28:39 am »


I MIGHT be inclined to say the mirror is a "stuff happens" issue if he didn't have the other problems he was having.

So based on his other issues, are those also "stuff happens" issues, Erik??  Where do you draw the line?  You said brakes and bearings.  Check. What about the taillights?  The grab bar?  The other little things?

When do you just say "poor quality" instead of "stuff happens"?

Offline sailor723

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Re: The "GM" is starting to show
« Reply #30 on: February 12, 2011, 11:54:38 am »
Just to clarify The issue with the mirror appears to be a case of the gears being partially stripped or slipping. The motor runs but the mirror either doesn't move at all or only moves a bit and then stops. Sometimes it will adjust up,down and side to side once or twice and then stop although this is getting less frequent. It never seems to work when you hit the memory button that also adjusts the seat and power pedals.
 There is no evidence of it being hit.

The dealer's diagnosis was something like "internal failure of the spider gears, requires replacement"

Offline No H2O

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Re: The "GM" is starting to show
« Reply #31 on: February 12, 2011, 12:17:53 pm »
Needed a new battery last month (I know, not completely unusual at 4 years...

I think it is.

The OEM battery in my Honda is now in its 12th year and I see no signs of it slowing down, but then the OEM battery in the Toyota was 16 years old when I sold that car.
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Re: The Next Chapter
« Reply #32 on: February 12, 2011, 12:25:15 pm »
How many power side views mirrors have you had to replace in your life??  I'm going to guess "none."

You're correct, none, but then as the only driver of my vehicles, they rarely need adjusting and as a result do not get worked very often. But in their 12th (Honda) and 16th (Porsche) year, they all still work.

BTW, an OEM driver's side heated mirror glass for the Porsche ran me $81.98 at the dealer. Not bad considering on the Honda it was almost that and it isn't even heated.

Offline rrocket

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Re: The "GM" is starting to show
« Reply #33 on: February 12, 2011, 12:29:19 pm »
I guess, ultimately, the only one who's opinion matters is Sailor's.  And he's looking for a new car if that counts as an opinion.....

Offline sailor723

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Re: The "GM" is starting to show
« Reply #34 on: February 12, 2011, 12:38:43 pm »
Needed a new battery last month (I know, not completely unusual at 4 years...

I think it is.

The OEM battery in my Honda is now in its 12th year and I see no signs of it slowing down, but then the OEM battery in the Toyota was 16 years old when I sold that car.

You know, now that I think about it, I've never had to put a battery in any of the cars we've owned with the exception of my '98 Grand Cherokee. I don't really count the GC when it comes to reliability because it was such a trainwreck in that department. In fact I use that GC as a sort of benchmark when it comes to crap ;D
 Something like..." This SRX is turning into a real PITA with all these repairs but at least it's not as bad as that #*&!# Jeep. :rofl2:

Offline Sir Osis of Liver

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Re: The "GM" is starting to show
« Reply #35 on: February 12, 2011, 01:16:33 pm »
Needed a new battery last month (I know, not completely unusual at 4 years...

I think it is.

The OEM battery in my Honda is now in its 12th year and I see no signs of it slowing down, but then the OEM battery in the Toyota was 16 years old when I sold that car.

The battery on my 08 Subaru needed replacing last year. It is unusual but hardly rare.
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Offline rrocket

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Re: The "GM" is starting to show
« Reply #36 on: February 12, 2011, 01:51:40 pm »
Needed a new battery last month (I know, not completely unusual at 4 years...

I think it is.

The OEM battery in my Honda is now in its 12th year and I see no signs of it slowing down, but then the OEM battery in the Toyota was 16 years old when I sold that car.

The battery on my 08 Subaru needed replacing last year. It is unusual but hardly rare.

Could the fact that you live near the North Pole be a factor?

Offline Sir Osis of Liver

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Re: The "GM" is starting to show
« Reply #37 on: February 12, 2011, 01:57:11 pm »
Needed a new battery last month (I know, not completely unusual at 4 years...

I think it is.

The OEM battery in my Honda is now in its 12th year and I see no signs of it slowing down, but then the OEM battery in the Toyota was 16 years old when I sold that car.

The battery on my 08 Subaru needed replacing last year. It is unusual but hardly rare.

Could the fact that you live near the North Pole be a factor?
;D

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Re: The "GM" is starting to show
« Reply #38 on: February 12, 2011, 02:00:00 pm »
The OEM battery in my Honda is now in its 12th year and I see no signs of it slowing down, but then the OEM battery in the Toyota was 16 years old when I sold that car.

Yes, but they both run on moonbeams and fairy dust. ::)

If Toyota had the technology to make a auto battery with a 16 year lifespan don't you think they would take that market over?

Offline rrocket

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Re: The "GM" is starting to show
« Reply #39 on: February 12, 2011, 02:13:11 pm »
The OEM battery in my Honda is now in its 12th year and I see no signs of it slowing down, but then the OEM battery in the Toyota was 16 years old when I sold that car.

Yes, but they both run on moonbeams and fairy dust. ::)

If Toyota had the technology to make a auto battery with a 16 year lifespan don't you think they would take that market over?

I replaced my Echo this year.  So that's 11 years old.  The 2002 IS300 was last year.  The 2002 Honda is still going.  These are all a far cry from replacing a 3-4 year old batter.  My new battery in my Echo has a 5 year warranty...so I don't think it's unreasonable to assume a battery last longer than 3-4 years.