At GM, we're reinventing the automobile and our company. - GM Canada website.
Things could be worse. Imagine how bad your new 2010 Malibu would have been before GM reinvented itself! The cars are still nowhere near as good as competing Asian products and most people know it. An entire generation of consumers abandoned American cars. GM's market share slid to 12.1-percent from 23.1-percent in 2005. In 2000, it held 27-percent.
A car with a significant defect that remains uncorrected after a reasonable number of attempts is universally termed a lemon. All U.S. states have strong "lemon laws" that force manufacturers to buy back defective cars, more than 100,000 annually. Ontario has none. The government has the fox guarding the henhouse. The industry operated Ontario Motor Vehicle Industry Council (OMVIC), responsible for auto sales related consumer protection, is officially on record, “There is no such thing in Ontario.” Are you frickin’ kidding me?
The industry operated Canadian Motor Vehicle Arbitration Plan (CAMVAP) is the government's inadequate substitute for real lemon laws. It typically orders only about 100 buybacks annually! The claimant is required to waive his right to sue. Several automakers have been allowed to opt out. The majority of consumers reporting their CAMVAP experience to the Automobile Protection Association (APA) said they were dissatisfied.
