I never had any issues when I owned my Freelander. It was reliable and economical(I'm too old to race). Lifestyle changes (i.e., new baby, no time for off-roading and a need for some more cargo room) percipitated me getting rid of my LR. The Freelander in my view was an excellent off-roading vehicle and on road it drove it did drive like a high end European sports car, I found the cornering flat for a mini-ute.
The 2002 model Freelanders all lemons, especially the lower level S model which uses a slighly diffrent engine with a different valve design that's prone to failure. Ford/ Land Rover got its act to gether and later year models (i.e. 2004 and 2005) are pretty reliable. Ford raided the parts bin and made some changes swapping parts from the Ford Escape and Mazda parts bin (VIS motor which was a common failure on early models aren't an issue with the '04 and newer models, Ford had Mazda engineers redesign and manufacture the part).
Customer service at the dealer was a little uneven, if it was good it was really good, if it was bad it was really bad, however a call to complain Land Rover/Jaguar customer service was always handled properly and seriously and remedies to resolve the problem always delivered quickly and satisfactorily.
The author of the article couldn't find any large north American forums that are discussion points for the Freelander. Here are a few I found quite useful when I owned the Freelander.
Here are a few:
www.muddyoval.comThis is a North American based forum with a a large Canadian contingent on this LR forum. They have a very active Freelander section. They where once affiliated with freelanderliving.com
http://www.maritimerovers.org/These guys are incredibly friendly and knowlgeable. Many of them own Freelanders as daily drivers(there secondary LR's being the old series trucks). Most members come from Atlantic Canada with a strong bunch of members from Central Canada, Ontario and a handful from the New England States.
http://www.roverclub.org/The local Toronto club. Some members are lets say "a little moody", however most are very helpful nonetheless.