Mi5...for the most part I was generalising some things and yes I mentioned wiper blades...the point was that sometimes people come in with things on their cars that have been purchased somewhere else, or serviced somewhere else and expect the dealer to fix what they have replaced or had serviced....and to retort about "anyone who cannot replace there own wiper blades"...there are TONS of people in the world who cannot do this! I'm not gonna make a genaralisation, but you can imagine the types of people.
YES Costco tires can be very good, but realise this...alot of times the reason the tires are cheap is because they are more often than not called "seconds" or the model of tire is due to be dis-contineued, which causes alot of people stress by either balance issues (seconds) or replacing one or two tires to match their dis-contineued tires.
Now I don't want people to get me wrong on this page, I was in a bad mood the day I wrote my original message. For the most part most customers are pretty good, but there are some of you out there whom can be complete JERKS or just plain rude, or stupid....and you saying that someone should make laws to protect the customer is ok, that's in the works. What I would LIKE to see is more power giving to garages to take cars that are UNSAFE off the road. Too many times have i seen a car with no brakes, no rubber, or really unsafe suspension failure drive out the door because people don't have the money, or think we are too expensive, or have a "friend" who can do it for them. A few times my employer has called the ministry, but they simply do not seem to have the time to come 'bust' some person in a car...they seem to concerned with big trucks these days.
Your worried about your money in your wallet... I'm worried about the child seat in the back seat of that unsafe car, or myself for the love of Pete! Imagine how mad you would be if someone who had no brakes (and was told about it) ran into your car!
BTW, not every dealership is bad, I like to think of mine as pretty good...and if you get you car worked on by me, you can be sure your gettign the best
