February 11, 2002
Toyota owners complain of engine sludge-buildup problem, reports Automotive News
Detroit, Michigan – Automotive News, a leading industry trade publication, reports that more than 3,000 owners of certain 1996 to 2001 Toyota Camrys and Siennas have complained to Toyota about a sludge buildup problem in their engines. The problem could potentially affect 3.3 million Toyota vehicles. The newspaper says that Toyota had previously refused to cover the problem under its five-year powertrain warranty blaming the problem on poor vehicle maintenance by the owners, even though many owners produced receipts for regular oil changes performed within recommended periods.
The report states that last week, Toyota changed its policy and began sending letters to more than 3.3 million owners warning of the problem and offering to fix it for those owners who can produce receipts showing “reasonable efforts” to maintain their vehicle.
Details of the story will be published in today’s edition of Automotive News.