October 17, 2007
Toyota issues statement in response to Consumer Reports’ reliability survey
Torrance, California – In a news release following Consumer Reports’ reliability survey which showed that Toyota is slipping in reliability ratings, Toyota issued this brief statement:
“Toyota, Lexus and Scion models collectively led the industry with the greatest number of models, 17, ranked “Most Reliable” in this year’s Consumer Reports Reliability Survey. With dozens of models from three dozen makes vying for a spot on the magazine’s “Most Reliable” list, only 39 were chosen. Toyota, Lexus and Scion models accounted for 44 percent of the list.
Toyota, Lexus and Scion earned three of the top six places among most reliable makes. Collectively they ranked third place in reliability among all automakers.
“Over all, this survey reflects well on our products,” said Toyota Motor Sales Executive Vice President Jim Lentz. “However, we’re taking measures every day to continue to sharpen quality and enhance customer satisfaction.”