April 14, 2004

Speculation about throttle control systems premature says Toyota

Washington, D.C. – Toyota issued a statement regarding the preliminary NHTSA
investigation into reports of malfunctioning throttle control systems on Camry, Camry Solara and
Lexus ES 300 models:

“The auto industry has experienced a long history of isolated reports of alleged
sudden acceleration, involving vehicles of virtually every make. Numerous
investigations going back many decades have consistently suggested that these
incidents were unrelated to vehicle malfunction.

In its current preliminary evaluation of Camry, Solara and ES 300 vehicles, NHTSA
has recently revised the number of complaints under consideration from 37 down to
12, concluding that correct application of the brakes would have controlled the
vehicle. None of the complaints involve any injuries.

Customer safety remains our highest priority. We are carefully studying the
remaining complaints, in cooperation with NHTSA, to determine the facts in each
instance. But this process requires time and care. Any speculation about possible
causes would be premature and counterproductive.

It is important to note that no specific defect has been identified by NHTSA, nor is
there any recall of these vehicles. Customers who have any questions or concerns
should contact the Toyota Customer Experience Center at 1-800-331-4331 or Lexus
Customer Satisfaction line at 1-800-25-LEXUS.”

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