April 16, 2003

Lincoln offers improved navigation system

Dearborn, Michigan – The Lincoln Navigation System has been improved to be even easier and more intuitive to use, and is now available on the entire Lincoln line – Navigator, Aviator, Town Car, and LS, says the company.

The Lincoln Navigation System, guided by satellite and one single DVD map of the U.S and parts of Canada, now has an improved voice recognition system that responds to more than 150 voice commands.

“Customers are going to love this improved system because it’s extremely simple to use,” said Bob Kiessel, chief engineer, Vehicle Architecture and Electrical Engineering Subsystems. “The design of the system is elegant – with the high-quality graphics and muted colors of the viewing screen complementing the luxury look of the Lincoln interior with its walnut burl, premium leather trim and satin nickel finishes.”

The Lincoln Navigation system uses an onboard computer that interacts with GPS (Global Positioning System) satellites, vehicle sensors and the map database to provide the driver with the precise location of the vehicle and to guide it to its destination. There are currently 24 earth-orbiting GPS satellites that are constantly transmitting time radio signals. The Lincoln Navigation System requires a minimum of four satellites at any given time to calculate position.

Operation of the Lincoln Navigation System is beautiful in its simplicity: Combined with the vehicle audio system, one rotary knob controls volume. Four buttons are marked audio, map, destination and menu. A six and a half inch color LCD screen responds to touch commands.

“Our system is easier to use than the systems offered by some competitors, ” said Kiessel. “Ours is more intuitive. It’s easier to find map and data entry points. Having some buttons, instead of having everything on the touch screen helps – you can always get back to what you know by pressing a button. ” A five-fold “Quick Start Guide” is included with each map DVD to assist consumers in becoming familiar with the system.

The system pinpoints millions of points of interest in 53 different categories and shows the driver how to get there. The system’s voice recognition software allows verbal requests to route the vehicle to destinations including police stations, gas stations, restaurants, golf courses, ATMs and banks, hotels, airports, and tourist attractions.

Unlike competitor systems, the climate control system is kept separate from the Lincoln Navigation System, which also reduces system complexity.

In creating and upgrading the Lincoln Navigation System, extensive work was done on reducing false positive voice commands, as the number of voice commands was increased. Lincoln ergonomics engineers worked to make the system comfortable as well as easy to use.
To engage the voice command system, the voice switch located on the steering wheel must be pressed each time a command is spoken. Voice commands include zoom in/zoom out, maximum scale/minimum scale, restaurant, police station, hotel, and home. A press of a button flips the navigation control screen forward in order to gain access and load the audio system’s six CD changer.

In 2002, J.D. Power conducted a Navigation Usage and Satisfaction Study including the Denso- based system used for Lincoln Navigation. The J.D. Power study said, “Consumers owning Denso DVD based navigation systems are among the most satisfied group of respondents in the study, who also report significantly fewer problems with their navigation system than other manufacturers. These systems are rated at or close to the top on nearly all of the individual navigation attributes measured.”

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