Auburn Hills, Michigan – Chrysler Group LLC will become the first automaker to provide owner’s manuals on DVDs, rather than paper, for its complete lineup of 2010 model-year vehicles. The company said the switch will save 930 tons of paper, or the equivalent of 20,000 trees annually.
Beginning next month, each new 2010 Dodge, Chrysler or Jeep vehicle will come with a comprehensive DVD and a full-colour printed user’s guide, most of them between 60 and 80 pages, that highlights commonly-needed information.
“As vehicles have increased in complexity, so has the size of traditional owner’s manuals,” said Pietro Gorlier, president and CEO of Mopar Service, Parts and Customer Care. “With this new approach, we are making it much more convenient for customers to find the information they seek.”
The DVD includes the owner’s manual, vehicle and tire warranty information, and navigation and entertainment system guides, as well as information on 24-hour towing assistance. Video tutorials are also available for commonly-used features, such as folding down a Jeep Wrangler soft top, operating the video entertainment system, and setting electronic speed control.
Customers who prefer a traditional printed manual may obtain one through the dealer or the company’s customer service.