December 22, 2006


CAA-Quebec publishes its annual new-vehicle warranty study

Quebec, Quebec – CAA-Quebec’s automotive advisory services has released its 21st annual study of new-vehicle warranties, which allows consumers to evaluate at a glance the sometimes-elusive variations in manufacturer coverage. For model year 2007, the study shows that while American automakers have improved their warranties, Japanese and Korean vehicles still have the best coverage.

The report says that among American models, both GM and Ford have improved their warranties for 2007; GM has simplified its coverage, with two different warranties instead of four. It has also increased powertrain coverage to 5 years or 160,000 km, in place of two previous warranties that covered 5 years/100,000 km, or 4 years/80,000 km. Ford now offers a 5 year/100,000 km powertrain warranty on all models, including trucks, which carried only 3 years/60,000 km for 2006. Powertrain coverage on Lincoln models has been increased from 4 years/80,000 km to 6 years/110,000 km.

The report says that among Japanese and Korean models, Acura and Subaru are the only manufacturers to extend their powertrain coverage to include major components. “Including major and sometimes expensive parts such as the alternator, starter, wiper motors and many electronic components in the powertrain warranty represents a valuable consumer benefit after the basic warranty expires,” says Kacya Cotton, automotive analyst for CAA-Quebec.

Warranties from Hyundai and Kia are “very impressive”, the study says, with 5 years/100,000 km protection on the entire vehicle. “However, Mitsubishi is the clear winner, all categories included, with a 5 year/100,000 km bumper-to-bumper warranty backed by a 10 year/160,000 warranty on the powertrain,” says Cotton.

Over the next few weeks, all motorists will be able to consult the study at CAAQuebec.com (Automobile section). CAA-Quebec members will have access to it over an extended period, or may request a copy by contacting the organization’s automotive advisory services.

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