February 20, 2006
AIA hosts “Consumer’s Right to Repair” meeting
Toronto, Ontario – The Automotive Industries Association of Canada (AIA) held a meeting last week to discuss the “Consumer’s Right to Repair” initiative, which addresses the issue of access to diagnostic, repair and service information from automakers by independent repair facilities. The meeting, which was intended to build a coalition of stakeholders, included representatives from automotive service provider and collision repair associations, the Canadian Automobile Association, the insurance industry, the Canadian Federation of Independent Business, Recyclers, Tire Associations and a number of AIA member companies.
The meeting included presentations on the history of the right to repair in the U.S. by representatives of the Automotive Aftermarket Industries Association and the Automotive Service Association in the U.S. A key outcome of the meeting was a suggestion that a working group be established to guide communications and develop the criteria for a research project that quantifies the impact of the issue on the industry, the economy and on consumers. It was also agreed that AIA will continue to pursue meetings with automakers to resolve the access to information problem amicably.